Terms & Conditions
New Account Terms
All customers must complete and sign a Wholesale Agreement and Blanket Certificate of Resale (or Certificate of Exemption). We are also required to obtain a copy of your State Department of Revenue Sales and Use Tax Certificate or Exemption Certificate. We are unable to process orders without a completed and signed Wholesale Agreement on file.
The first order for new accounts will be shipped on a pre-pay basis. Accounts requesting open terms must complete the trade reference section on the Wholesale Agreement . Once trade references have been received, processed and approved you may be granted open terms. Open terms are Net 30 Days (invoices are due 30 days from invoice date). Monthly statements will be emailed or mailed at the close of each month.
Delinquent Accounts
Accounts not paid 10 days beyond credit terms will be placed on hold. Unresponsive accounts may be placed for collections. Service charges will be added to unpaid invoice balances exceeding credit terms by one (1) day or more at the rate of 2% per month. The customer agrees to pay any and all expenses of collections, including attorney's fees and cost of litigation should customers account become delinquent and Choice Fabrics determines such action is necessary.
Shipping
Your order will be processed and shipped via UPS, unless requested otherwise. Payment must be made by COD (cash/check on delivery), Open Terms, or we accept credit cards for your convenience. We accept VISA, Mastercard, Discover and American Express. Freight charges will be added to your invoice. Orders will be shipped cheapest way via UPS ground or truck. Next day air, second day air and third day air is available upon customer request and the extra freight charges are the responsibility of the customer.
Returned Goods and Shipping Problems
Please have your invoice number when calling customer service. All claims should be reported within 10 business days of the receipt of the order. Claims submitted after 30 days will not be honored. Goods over 3 months old will not be accepted for credit. It will be our discretion whether a call tag is issued or defective merchandise is to be destroyed.
Returned Checks
Returned checks are subject to $30.00 service charge. The customer agrees to pay any and all expenses of collections, including attorney's fees and the cost of litigations should Choice Fabrics determine such action is necessary.